Assistants, smart search and automation, connected to your website, your store and the systems you already use.
Do you have the Alpes 30 L backpack in green? I need it by Friday.
Yes, 4 in green. Shipping with DPD today, it arrives on Thursday. Source: ERP stock · 2 min ago
And if I don't like it, can I return it?
Yes, within 30 days and free of charge. The return label comes with your order. Source: returns policy
It knows your catalogue, your policies and the status of every order. It replies instantly and hands over to your team when needed.
I want an assistant
What it does:
Answers with company dataCatalogue, policies and documents, always citing the source.
Checks stock, orders and bookingsIn real time, from the ERP, the store or the booking platform.
Hands over to a person when neededWith the full conversation context.
Customers type the way they talk. Search understands synonyms, typos and intent, and finds what keyword search misses.
Improve my store search
Search by meaningSynonyms and typos stop returning zero results.
Natural-language filters"Waterproof backpack under €80" becomes category, price and attribute.
Context-aware recommendationsBased on the cart and related products.
AI reads emails, invoices and documents and prepares the data for your systems. A person confirms before anything is posted.
Automate a task
Email and request triageClassifies and routes each request to the right person.
Data extraction from documentsInvoices and orders read with no manual copying.
Nothing moves without approvalAI prepares, your team confirms with one click.
Fictional companies and data, real mechanics: see what the assistant checks before replying.
Do you have the Alpes 30 L backpack in green?
Yes, we have 4 in green, at €74.90. Order by 4 pm and it ships today with DPD, arriving tomorrow.
Catalogue and ERP stock · 2 min ago
Where is my order 20418?
It left yesterday at 4:10 pm and is out for delivery with DPD. Delivery is expected today by 7 pm.
Store orders · DPD tracking
Can I return trousers I bought 20 days ago?
Yes. You have 30 days to return unworn items with the label. Request the return in your account: you get a DPD label by email and the refund arrives within 5 days.
Returns policy · customer's order
Are there seats on the tuk-tuk tour on Saturday morning?
Yes. On Saturday at 10 am there are 4 seats left on the 2-hour tour (€35 per person) and 2 at 11:30 am. Both leave from Rossio.
Real-time availability · Ventrata
Can I move my booking to Sunday?
Yes, free of charge up to 24 hours before. On Sunday there is room at 10 am and 3 pm. To change it, use the link in your voucher or reply here and the team will handle it.
Customer's booking · change rules
Is the tour suitable for a 5-year-old?
It is. The tuk-tuk has a child seat and the route includes a break halfway. Children up to 6 go free.
Tour descriptions · company FAQ
Which invoices are due this month?
There are 4 invoices, totalling €6,420.10. The first one due is from EDP, on the 12th, for €2,025.80.
Accounts payable · PHC
Summarise the supplier's email about the delay.
Order EC-3391 will arrive 6 days late, on 18 October. The supplier offers a 5% discount and needs an answer by Friday.
Shared mailbox · purchasing@
Suggest a reply accepting the discount.
"Good morning, we accept the 5% discount and keep the quantity. Please confirm the new date in writing." You can copy and adjust it before sending.
Supplier email context · nothing is sent
A short process, with visible deliverables at every stage.
A meeting to choose what to automate. You leave with a proposal and a fixed price.
We connect through APIs the catalogue, documents and systems the assistant can consult.
In a test environment, we fine-tune answers, tone and limits. Nothing goes live without approval.
It goes live with monitoring and a monthly report on unanswered questions and time saved.
The AI works connected to your systems, from our infrastructure, and not the other way round.
Only what your company authorises: product catalogue, internal documents, FAQ, policies, and the systems connected through APIs (ERP, online store, CRM, bookings). The assistant answers from that information and cites the source. When it does not know, it says so and hands over to your team instead of making things up.
No. Conversations, documents and data from your systems are hosted in Europe. The models come from European providers, processed in the EU, under a data processing agreement and with no retention for training.
It depends on the data sources and systems to connect. The timeline is set during the assessment, together with the proposal, and always includes a testing phase with your team before it reaches customers.
Prices, stock and orders are read directly from your systems, so they are always up to date. When a policy changes or there are new documents, the assistant starts using them. Monitoring and improvements are included in the monthly fee.
We work with the platforms we have been integrating for years: stores built by us, Shopify, Jumpseller and WordPress; ERP and invoicing such as PHC, Primavera, Moloni, Masterway and XD; bookings with Ventrata, Rezdy and FareHarbor. For other systems, an API or database access is all it takes.
It depends on what the assistant does and how many systems it connects to. The assessment is free and ends with a fixed-price proposal for the implementation, plus a monthly fee covering hosting, monitoring and continuous improvements. The contract terms, including the minimum period, are set out in the proposal.
Just one is reason enough for a conversation. The assessment is free.
Request a free assessment
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