These Terms and Conditions govern the access and use of the Multisnet website, a brand operated by MN Web, Lda, headquartered at Portela Business Center, Estrada da Portela, 73, Piso 1 Escritório 6, 2790-124 Carnaxide, with VAT number PT508948703. By accessing our website, you agree to comply with these Terms and Conditions.
The information provided on this website is for informational and commercial purposes only. While Multisnet strives to ensure the accuracy of all information, it reserves the right to correct any typographical errors, inaccuracies, or omissions, including those related to service descriptions and pricing, at any time and without prior notice.
Multisnet is not bound by manifest pricing errors resulting from technical failures or data entry errors, reserving the right to cancel any request or contact based on incorrect values.
All content on this website, including text, images, design, and structure, is the property of Multisnet or used with authorization. The transfer of intellectual property rights for projects developed for clients is governed by the respective contractual conditions after full payment has been settled.
Multisnet provides specialized technological and digital services, including, but not limited to:
The provision of services is governed by the technical and commercial conditions described in the proposal or quote document sent to the client, and the contractual relationship is considered formalized upon the respective award or express acceptance.
The specific conditions for each service — including deadlines, payments, and liability — are contained in the proposal or contract entered into between Multisnet and the client.
Prevalence: In the event of conflict or contradiction, the particular conditions established in duly awarded commercial proposals or specific contracts shall prevail over these General Terms and Conditions.
For recurring services (such as hosting, maintenance, or licensing), prices may be adjusted annually in accordance with inflation rates and increases in indexed operational costs (e.g., electricity costs in Datacenters or exchange rate fluctuations in software licensing). Any changes will be communicated to the client with the notice period provided in the respective commercial proposal.
The use of Multisnet's resources and infrastructure for hosting or transmitting illegal content, sending unsolicited advertising (spam), or activities that compromise network security is expressly prohibited. Multisnet reserves the right to suspend services in the event of a violation of these rules or for scheduled technical maintenance interventions, aimed at ensuring system stability.
Multisnet undertakes to provide services diligently and in accordance with best practices in the technology sector. Under no circumstances shall Multisnet be liable for:
Nothing in this document excludes or limits liability in cases where such exclusion is legally impermissible.
Multisnet may suspend all or part of the service provision whenever:
Suspension does not exempt the client from paying the amounts due during the contractual period in force.
In the event of serious breach, the affected party may terminate the contract with immediate effect, without prejudice to the right to compensation under applicable law.
Unless otherwise agreed, termination of the contract does not imply the refund of amounts already paid or automatic transfer of infrastructures, licenses, or services contracted from third parties.
Multisnet shall not be liable for any failure or delay in its obligations when these derive from Force Majeure causes, including, but not limited to: natural disasters, generalized power or connectivity failures in the public network, global-scale cyberattacks, strikes, or government decisions that render the technical provision of services impossible.
These Terms and Conditions are governed by Portuguese law. For the resolution of any dispute, the courts of the District of Oeiras, Portugal are elected as exclusively competent, with the express waiver of any other.
Under Law No. 144/2015, of 8 September, in the event of a consumer dispute, the consumer may resort to the following alternative dispute resolution entity: Lisbon Consumer Arbitration Centre (CACCL), with registered office at Rua dos Douradores, No. 116 - 2nd floor, 1100-207 Lisbon, Portugal, telephone +351 218 807 030.
